We are closed for Vacation. Any Orders placed will be processed after 2-22-2020.

FAQ

How do I place an order?

You can simply order online by going to the SHOP page and adding items to your cart. You can select shipping or local pick-up.  

Do you Ship?

Yes, we ship certain items in the United States only. Cakes, Pies and cupcakes cannot be shipped they are for local pick-up only.  

Where and when do I Pick-up ?

Pick-up is in Levittown, NY. Although my business is listed in Amityville, NY that is where the commercial kitchen is located, pick-up is not available there. 


Monday - Thursday Pick-up is during evening hours after 6:00pm

Friday - Sunday pick-up is during morning or early afternoon hours. 

What Sweetener do you use?

We use Monkfruit / Erythritol Blend, which is zero calorie, zero glycemic sweetener that is just like sugar. It is made from Monk Fruit. 

Do you have a store front?

Unfortunately,  no or shall I say Not yet, all items are made to order to keep fresh. 

When will I get my item?

An order can take 3 to 5 days to process and then 1-3 days to ship. 

Why is shipping a little high?

Our goal is to provide freshness and with that we have to ship USPS priority mail which is 1-3 days.  You will receive a shipping confirmation and tracking. 

How are Macros Calculated?

Macros are calculated by the www.Carbmanager.com; all macros are approximate numbers. 

Do you have anything ready to pick-up?

Unfortunately we do not because we would prefer to give you freshly baked items. Since our products are made with clean all natural ingredients with no preservatives they are more perishable. 

How should I Store my baked goods?

It is highly recommended to keep your items refrigerated to keep fresh, it will last about 2 weeks. You can also freeze them in an air tight container, ziploc bags or the best results are food saver bags. They are more enjoyable when warmed up!  

How Do I order a Cake, Pie or Cupcake ?

These items cannot be shipped or added to cart. Please email  simplysweetketo@gmail.com to arrange details and pick-up. 

Do your baked goods have nuts?

Yes, we use almond flour. 

Do you offer discounts?

Once in a while we will offer a discount, please look for notices on our social media or the top of the home page.